1. Acceptance of Terms

By accessing and using www.drtrudyalmeida.com, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website or digital booking services.

2. Medical Disclaimer & Educational Content

The content published on this website—including articles, blogs, FAQs, and service descriptions—is intended solely for educational and informational purposes. It does not constitute formal medical advice, psychiatric diagnosis, or professional treatment recommendations. Website content should never replace an in-person or telehealth clinical evaluation by a qualified physician or psychiatrist.

3. Professional-Patient Relationship

Submitting an online enquiry, filling out our contact form, or booking a preliminary consultation does not automatically establish a formal psychiatrist-patient relationship. A clinical relationship is formally established only after an initial in-person or structured telehealth evaluation is conducted by Dr. Trudy Almeida.

4. Appointments, Cancellations & Rescheduling

We value your time and the time of our clinical specialists:

• Appointments scheduled at our Malad, Goregaon, or Andheri clinics should be kept punctually.
• If you need to cancel or reschedule an appointment, we request that you notify our clinic team at least 24 hours in advance via phone or WhatsApp.
• Repeated unannounced absences or late cancellations may impact future scheduling availability.

5. Emergency Situations

This website and our digital inquiry forms are not monitored 24/7 for acute psychiatric emergencies or crisis intervention. If you or someone you know is experiencing a mental health emergency, severe crisis, or thoughts of self-harm, please immediately contact local emergency services, a hospital emergency room, or a dedicated crisis helpline.

6. Intellectual Property Rights

All design elements, layout structures, text, graphics, logos, and educational articles on www.drtrudyalmeida.com are the intellectual property of Serenity Clinic and Dr. Trudy Almeida. Unauthorized copying, reproduction, or redistribution of our proprietary content without explicit written consent is strictly prohibited.

7. Limitation of Liability

Dr. Trudy Almeida and Serenity Clinic shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use this website, or from reliance on any educational information provided herein.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India, and any legal disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

9. Modifications

We reserve the right to modify, update, or change these Terms and Conditions at any time without prior notice. Continued use of the website following any changes constitutes your acceptance of the revised terms.

10. Contact Information

For any inquiries regarding these Terms and Conditions, please reach out to:

Serenity Clinic & Psychiatric Practice
B/12, Diva Smriti, Link Road, Malad West, Mumbai - 400064, India
Email: drtrudyalmeida@gmail.com | Phone: +91 82912 97071